Terms of Service

Welcome to Sightline Steel Doors. These Terms of Service ("Terms") govern your use of our website, the information and resources provided here, and your engagement with Sightline Steel Doors ("Sightline," "we," "our," or "us"). By accessing or using our site or services, you agree to these Terms.

1. Use of the Website

You agree to use our website for lawful purposes only. You may not:

• Copy, reproduce, or redistribute our content without written permission.
• Attempt to gain unauthorized access to our systems or data.
• Upload any malicious code, viruses, or harmful material.
• Use our site to harass, defame, or infringe on the rights of others.

2. Intellectual Property

All content on this site—including text, images, photography, logos, portfolio projects, case studies, drawings, and trademarks—is the property of Sightline Steel Doors or its licensors and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

3. Consultations, Quotes & Proposals

Any consultations, preliminary pricing, budgetary estimates, or design-assist materials provided prior to a signed agreement are for informational purposes only and do not constitute a binding offer. Final project scope, pricing, and terms are governed exclusively by a signed written contract between you and Sightline.

4. Products & Services

Sightline specializes in custom steel doors and windows, including design consultation, specification, procurement coordination, and in-house installation. Product renderings, sample images, and portfolio photos are representative; actual products may vary slightly due to the handcrafted nature of custom steel fabrication. All projects are subject to a separate written agreement specifying scope, timeline, pricing, payment terms, and warranty.

5. Warranties

Specific product and installation warranties are detailed in your signed project agreement and, where applicable, the manufacturer's warranty documentation. Except as expressly stated in such agreements, all information on this website is provided "as is" without warranty of any kind, express or implied, including but not limited to merchantability or fitness for a particular purpose.

6. Limitation of Liability

To the fullest extent permitted by law, Sightline, its owners, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this website or the information provided here. Our total liability for any claim related to the site is limited to $100.

This limitation does not apply to liabilities under a signed project contract, which are governed by the terms of that contract.

7. Third-Party Links & Content

Our website may link to third-party sites (such as social media platforms or manufacturer pages). We do not endorse or control these sites and are not responsible for their content, policies, or practices.

8. User Submissions

If you submit drawings, photos, project details, or other content through our site or chatbot, you represent that you have the right to share it. You grant Sightline a non-exclusive license to use the submission for the purpose of responding to your inquiry and delivering services. We will not publicly share your submissions without your consent.

9. Testimonials & Reviews

Testimonials displayed on our site reflect the genuine experiences of past clients. Individual project outcomes vary based on scope, specifications, and site conditions.

10. Indemnification

You agree to indemnify and hold harmless Sightline Steel Doors, its employees, and affiliates from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or misuse of our website.

11. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to the jurisdiction of those courts.

12. Changes to These Terms

We may revise these Terms from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

13. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

14. Contact Us

If you have questions about these Terms, please contact:

Sightline Steel Doors
4925 Silabert Ave
Charlotte, NC 28205
Phone: (704) 765-2580